At Cyber Canion, we take your privacy with the utmost seriousness. As a cybersecurity agency, we understand the critical nature of data protection and clinical confidentiality. This Privacy Policy describes how we collect, use, and handle your information when you use our services.
1. Information We Collect
We collect information necessary to provide professional cybersecurity and investigation services, including:
- Personal Identity Information: Name, contact details, ID verification for specific cases.
- Incident-Specific Data: Digital footprints, account details, and evidence relevant to the cyber incident being investigated.
- Technical Information: IP addresses, device identifiers, and platform logs necessary for forensic analysis.
2. Use of Information
The information we collect is used strictly for:
- Providing the requested cybersecurity investigation or consultancy services.
- Authenticating clients and preventing fraudulent case submissions.
- Communicating updates regarding ongoing investigations.
- Complying with legal obligations and standard operating procedures for digital forensics.
3. Data Protection & Security
Being a cybersecurity firm, we implement industry-leading security measures:
- Encryption: All sensitive digital evidence is stored using AES-256 encryption.
- Access Control: Strict role-based access to any data involved in investigations.
- Confidentiality: All Cyber Canion professionals are bound by strict non-disclosure agreements (NDAs).
- Forensic Standards: Evidence handling follows international digital forensic preservation standards.
4. Data Sharing & Disclosure
We do not sell your data. We only share information in the following circumstances:
- Legal Requirement: When required by court order or law enforcement agencies.
- Consent: When you explicitly authorize us to share findings with third parties (e.g., lawyers or platform providers).
5. Your Rights
As a client, you have the right to request access to the data we hold about your case and, where appropriate, request its deletion upon the closure of the investigation (subject to legal retention requirements).
6. Contact Us
If you have questions about this policy or our data handling practices, please contact our Privacy Officer:
Email: help@cybercanion.com
Phone: +880 178 816 6773
Address: 69/C, (1st Floor), Green Road, Panthapath, Dhaka-1205